As a proud Nominet tag holder & Channel Partner, Joker reseller, (an ICANN accredited registrar), and Centralnic & EuropeRegistry members we are able to offer the full range of domain extensions to meet all your business needs and help you to protect your online brand. Also, as a ZoneEdit Premium member, we are able to facilitate all zone file and DNS management. This is a fully managed service and we only offer it to our existing clients currently, although we do plan to open a direct B2C portal for domains and professional DNS services, later this year.
Please use the contact details below to contact us for any domain name related queries you may have, including complaints and instances of domain name abuse. If our call queue gets too long it will auto-failover to one of our team's voicemails; please don't hang-up, leave a message, your call is very important to us and during business hours you should expect to receive a response within a few hours and no more than 3 days.
Whilst our existing customers have full access to our support portal and will receive prompt service via that route, if you are an end-user or interested party that wishes to either report misuse or abuse of a domain in our control, please send details to domains at webstores dot uk dot com.
As standard we register each domain for 2 years minimum, although longer terms can be arranged on request. We do not charge for cancellations, (as long as notice is received 10 days or more before its renewal), or transfers. However, if domain issuing bodies impose charges on us, (say for ownership changes for example), we will pass these charges on to you directly, with zero uplift.
We will email the contact of the account, between 60 and 15 days before your domain name is due to expire to ensure you have time to decide if you would like to keep the domain name. Should you wish to, you need do nothing and your account will be charged accordingly. If you do not wish to renew please respond directly to the renewal notice or contact us via the support portal, at least 10 days before renewal and we will mark the domain as 'Not Required'. The domain name will then not be renewed and will be suspended 30 days after the expiry date and cancelled after a further 60 day grace period.